**PROBLEM FOUND**Corrupted saved game files?

Support for all Celsius Game Studios games.

**PROBLEM FOUND**Corrupted saved game files?

Postby jmwiedeman » Mon Jan 12, 2015 2:10 am

***UPDATE, SKIP TO THE END TO SEE THE FIX***

I am very frequently unable to load saved game files. Until now I've been happy to just restart the game as I had not made much progress. This time is different (I have made decent progress), plus, it seems that the corruption of saved game files is worth investigating.

What can I do to help you look into this issue?
Last edited by jmwiedeman on Mon Jan 19, 2015 1:02 am, edited 1 time in total.
jmwiedeman
 
Posts: 7
Joined: Mon Jan 12, 2015 2:03 am

Re: Corrupted saved game files?

Postby CGSColin » Mon Jan 12, 2015 2:57 am

Can you send the save file to contact@celsiusgs.com and I can have a look!
CGSColin
 
Posts: 961
Joined: Thu Oct 08, 2009 1:56 am

Re: Corrupted saved game files?

Postby Raith88 » Mon Jan 12, 2015 9:13 am

Hi Colin,

Just new to the game but so far have really enjoyed it. Have only put 3 hours into it so far...but have found like the previous poster, my savegames don't boot and the game just hangs, before eventually crashing out. I only got the game yesterday and hadn't loaded any games previously, so not sure whether it is the game or something on my end.

Whilst I don't have that much progress lost compared to others I imagine, it isn't exactly something I want to start over every time I play!

Any help would be appreciated

Cheers
Raith88
 
Posts: 2
Joined: Mon Jan 12, 2015 8:40 am

Re: Corrupted saved game files?

Postby Raith88 » Mon Jan 12, 2015 9:29 am

CGSColin wrote:Can you send the save file to contact@celsiusgs.com and I can have a look!


Noob question - where is the savegame file by default?
Raith88
 
Posts: 2
Joined: Mon Jan 12, 2015 8:40 am

Re: Corrupted saved game files?

Postby steelwing » Mon Jan 12, 2015 11:40 am

steelwing
 
Posts: 160
Joined: Fri Jan 18, 2013 4:49 pm

Re: Corrupted saved game files?

Postby CGSColin » Mon Jan 12, 2015 4:07 pm

Thanks steelwing!
CGSColin
 
Posts: 961
Joined: Thu Oct 08, 2009 1:56 am

Re: Corrupted saved game files?

Postby CGSColin » Mon Jan 12, 2015 6:21 pm

For those that are getting corrupted saves are you doing a lot of missions by any chance? I'm trying to figure out where this corruption is happening.
CGSColin
 
Posts: 961
Joined: Thu Oct 08, 2009 1:56 am

Re: Corrupted saved game files?

Postby steelwing » Mon Jan 12, 2015 7:04 pm

CGSColin wrote:Thanks steelwing!

No problem! :)
steelwing
 
Posts: 160
Joined: Fri Jan 18, 2013 4:49 pm

Re: Corrupted saved game files?

Postby jmwiedeman » Tue Jan 13, 2015 5:19 am

I have done on the order of maybe 20-30 missions. I have sent the file as requested. TY for fast response!!

***EDIT

Just realized that I saved over the bad file accidentally. The one I email works and is a very new game.

I'll keeep playing and send over any file I get that is corrupted along with any detail I can provide.
jmwiedeman
 
Posts: 7
Joined: Mon Jan 12, 2015 2:03 am

Re: Corrupted saved game files?

Postby CGSColin » Tue Jan 13, 2015 7:52 am

jmwiedeman wrote:I have done on the order of maybe 20-30 missions. I have sent the file as requested. TY for fast response!!

***EDIT

Just realized that I saved over the bad file accidentally. The one I email works and is a very new game.

I'll keeep playing and send over any file I get that is corrupted along with any detail I can provide.


Okay then! Thanks :)
CGSColin
 
Posts: 961
Joined: Thu Oct 08, 2009 1:56 am

Next

Return to Support

Who is online

Users browsing this forum: No registered users and 1 guest

cron